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Get in Touch

We'd love to hear from you! Whether you have questions, feedback, or need support, our team is here to help.

Simply fill out the form below, and we aim to respond to all inquiries within 24 hours. Thank you for choosing House of MIT!

Email: support@houseofmit.com

Phone: +91 81146 48769

Address: Plot No - 7D/1190, Sector - 9, CDA, Cuttack, 753015

Contact House of MIT
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Privacy Policy1. Information We Collect2. How We Use Your Information3. Data SecurityShipping Policy1. Processing Time2. Delivery Time3. TrackingReturn Policy1. Eligibility2. ProcessRefund Policy1. Timeline2. Defective ItemsOrder Cancellation Policy1. How to Cancel2. Exceptions

Privacy Policy

Thank you for visiting House of MIT. We prioritize your privacy and are committed to safeguarding the personal information you share with us.

1. Information We Collect

We collect personal information when you place an order, sign up for our newsletter, or create an account, including name, email, phone, and payment details.

2. How We Use Your Information

We use your data to process orders, provide customer support, send promotional updates, and enhance our website experience.

3. Data Security

We implement industry-standard security measures. While we strive to protect your data, no method of transmission is 100% secure.

Shipping Policy

We strive to ensure your orders reach you promptly and securely.

1. Processing Time

Orders are processed within 1-3 business days. Weekend orders are processed on the next business day.

2. Delivery Time

Standard delivery is typically 5-7 business days within India. International times vary by destination.

3. Tracking

Once shipped, you will receive a tracking number to monitor your shipment status.

Return Policy

Your satisfaction is our priority. Returns are accepted within 4 days of delivery.

1. Eligibility

Items must be unused, in original condition and packaging, with all tags intact. Jewelry and customized products are non-returnable.

2. Process

Contact customergrievancehom@gmail.com with order details to initiate a return request.

Refund Policy

We aim to process refunds swiftly to your original payment method.

1. Timeline

Approved refunds are processed within 7-10 business days. Shipping and COD fees are non-refundable.

2. Defective Items

If you receive an incorrect or defective item, contact us immediately for a full resolution at no extra cost.

Order Cancellation Policy

Orders may be cancelled within 72 hours of placement if they have not yet been dispatched.

1. How to Cancel

Navigate to 'My Orders' in your account or contact our support team directly via email or phone.

2. Exceptions

Personalized, customized, or perishable items may be exempt from cancellation once confirmed.